Terms & conditions | Club Med
Booking conditions
General T&C, specific conditions for Last Minute bookings, Great Members loyalty programme, travel insurance and more...
General Terms & Sales Conditions
T&C as of Nov. 07, 2024
> (PDF file)
Specific T&C for Club Med 2 cruises
> (PDF? valid as of Oct. 14, 2024)
Parental authorization to leave the country for unaccompanied minors
> (PDF)
T&C for Last Minute offers
T&C for Club Med Days offer
From January 14 to February 4, 2025: up to CHF 500 off your sun or snow holidays with the Club Med Days deal, for stays from 25/01 to 29/11/2025 depending on the Resort. Resorts and Chalets in the snow, Resorts and Villas in the sun, Club Med 2 Cruises, as well as a selection of Discovery Tours. See offer page for Resorts and travel dates.
Ecran Total travel insurance with AXA
SEE THE PDF
>
Last updated: Nov. 26, 2024
In-Resort assistance, included with International SOS
Declaration of claims with AXA
Make a claim with AXA easily and quickly online. Click here to submit your claim >
- Prepare all the documents required by your insurance and complete the form.
- After creating the complaint, you will receive a confirmation by e-mail
- AXA will review all information provided.
- If everything is correct, you will receive the resolution of the complaint.
Terms & Conditions of our loyalty programme
Click here (PDF file) >
As of August 23rd, 2024
Member gets member - sponsorship advantages
Ambassador programme T&C >
As of Nov. 14, 2023